What Does My Ideal Digital Banking Experience Look Like?
My ideal digital banking experience would look like this: A simple and seamless approach to sending money internationally. Currently, most banks charge high fees to send money abroad, also it can often take several days for a “normal bank transfer” Therefore, ideally we would be able to send money abroad directly from our smartphone without paying extortionate fees, and the transfers should be instant. Currently, I often send money to Ghana and other African countries to my friends and family using World Remit, which is a great platform however, sending to a bank account abroad often takes two working days. The fees are low but I would prefer it if I had the ability to send money abroad from one place instead of using multiple apps. Obviously, when it comes to sending money abroad, security is a major issue therefore, it is vital that biometric security measures are put in place. Completely bypass passcodes and other annoying words and phrases and focus on...